Story thread · 2 reports / 2 sources

Walmart’s CEO rules out personalised pricing, including by its AI assistant

thenextweb.com · 4hShare

Walmart will not use a shopper’s income, shopping history or urgency to charge them more, chief executive John Furner said in a letter to customers posted on 25 September. The pledge also covers Sparky, the retailer’s AI shopping assistant. “I want to tell you where we stand: We price the product, not the person,” Furner […] This story continues at The Next Web

First report: Walmart chief rules out personalised pricing as AI transforms retail — ft.com, 2d