Story thread · 2 reports / 2 sources

Epic adds health system-branded automated calls

beckershospitalreview.com · 1hShare

Epic’s Hello World communication platform helped health systems prevent more than 3.4 million patient no-shows nationwide over the past 12 months, and the company has now added a feature that shows patients a branded caller ID before they answer. Hello World sends automated text messages and voice calls that let patients confirm, get reminders for, […] The post Epic adds health system-branded automated calls appeared first on Becker's Hospital Review | Healthcare News & Analysis .

First report: Vonage Brings Branded Calling to Epic Hello World to Drive 45% Patient Answer Rates — hitconsultant.net, 1d