Story thread · 2 reports / 2 sources

80% of network pros are OK with giving AI an autonomous role in network operations

networkworld.com · 15h · first reportShare

Network professionals are pinning their hopes on artificial intelligence to deliver them relief from an uptick in network complexity that is only getting worse, in no small part due to the increased use of artificial intelligence. A new report from Cisco and the research and advisory firm Omdia paints a picture of enterprise networks that have literally become too complex for humans to manage. The situation is so dire that 51% of respondents use agentic AI tools in production to take corrective action in real time, rather than simply taking advice from them. Eighty-four percent expect to reach a fully AI-led operating model within twelve months. Three-quarters of the 1,000 IT and network operations leaders surveyed say they use AI in some fashion for network operations, and 80% are comfortable granting AI a “high or fully autonomous role” in network operations. More than half of respondents (56%) will do so only with a human approving those actions, but 24% are comfortable with AI taki