Story thread · 2 reports / 2 sources

Gov’t to revamp 1823 hotline, pledging 10-day response time for public enquiries

hongkongfp.com · 23hShare

Hong Kong’s government has announced new improvements to its 1823 hotline, pledging to respond to public enquiries and complaints within 10 days and to coordinate responses across various departments. Deputy Chief Secretary Warner Cheuk said on RTHK on Tuesday that authorities were concerned about the problem of different departments passing the buck when a public […]

First report: Top official to determine responsible department in complex 1823 cases — scmp.com, 2d