Story thread · 2 reports / 2 sources

TSA uses AI agent to respond to 100,000 traveler conversations per month

nextgov.com · 5h · first report

TSA uses AI agent to respond to 100,000 traveler conversations per month

How the coverage leans

Across 2 sources · syndicated copies counted once

The technology has resolved 96% of traveler inquiries without human escalation, according to Salesforce.

The coverage

  1. Salesforce has built the TSA a new AI agent to make travelling less awful for everyone

    techradar.com · 2h

The conversation · 0

Sign in to join the conversation.

No comments yet — start the thread.