Story thread · 3 reports / 3 sources
Whispering Complaints Into Your Phone May Be the Future of Customer Feedback
wired.com · 7d
Forget email surveys or long calls spent on hold. Voicebox lets people send customer feedback by recording a voice note on their phone.
First report: Accra to host 5th International Customer Service Summit in October — myjoyonline.com, 10d
The coverage
- Customer Experience Is Not Your Problem—It’s Customer Churn
forbes.com · 8d
The conversation · 0
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