Story thread · 2 reports / 2 sources

The role the warehouse plays in online retail

kq2.com · 10d

How the coverage leans

Across 2 sources · syndicated copies counted once

The last time an online order showed up late or wrong, the brand probably took the blame before the carrier did. From the shopper’s side of the screen, the order came from the retailer, so the delay feels like the retailer’s problem. And McKinsey & Company research supports that notion, finding that shoppers rank The post The role the warehouse plays in online retail appeared first on KQ2 | St. Joseph, Missouri News, Weather & Sports .

First report: The role the warehouse plays in online retail localnews8.com, 10d

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