Story thread · 3 reports / 3 sources

Illinois files suit against ABC Plumbing over alleged deceptive business practices

nbcchicago.com · 10dShare

Linda Westerholm’s father was just trying to take care of a squeaky fan in the bedroom she sometimes used at his house. She said he called ABC Plumbing, Sewer, Heating, Cooling and Electric because he had a coupon. The job was done, she said, but the noise remained. When she and her husband, Don, saw the bill, their disappointment turned to anger. “When I saw the bill of $1,100, I almost fell off my chair,” he said. “I thought this is preying on the elderly. He is 93 years old. A very sharp 93, but I think they took advantage of him.” On Thursday, Illinois Attorney General Kwame Raoul filed a lawsuit against the Arlington Heights-based home repair company for using allegedly deceptive business practices that violate the state’s Consumer Fraud Act and Deceptive Business Practices Act and often targeted seniors. “As you can imagine, seniors will be more vulnerable to signing a tablet without understanding what they are committing to,” Raoul said of the company’s alleged use of tablets to

First report: Illinois Attorney General sues ABC Plumbing, alleges deceptive practices — cbsnews.com, 11d