Story thread · 4 reports / 4 sources

‘Absurd’: CBA slugged 13 years of fees for inactive card

brisbanetimes.com.au · 13dShare

Staff were unable to identify the bank as the merchant responsible for charging years of fees, including those for a card that had been returned to sender and destroyed.

First report: CBA lowers merchant service fees, designed to ease small business pressure — smartcompany.com.au, 14d