Story thread · 2 reports / 2 sources
How ICICI Lombard is using AI-driven tech to boost efficiencies
businesstoday.in · 8d
How the coverage leans
Across 2 sources · syndicated copies counted once
ICICI Lombard's voice AI-driven customer enablement platform is an advanced conversational solution that supports customers through human-like voice interactions across the entire insurance journey - from policy queries and modifications to policy purchase and payment completion.
First report: AI handles 70% of ICICI Lombard Insurance’s customer calls — thehindu.com, 8d
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