Story thread · 3 reports / 3 sources

Starbucks’ AI tool didn’t die in a pilot. It died in 11,300 stores.

thenextweb.com · 14dShare

Starbucks told NomadGo on 3 April that it was scrapping the AI inventory tool the Redmond startup had built for it. Within days the 30-person company cut a large part of its workforce, according to GeekWire. The cuts included the technical team that ran the Starbucks account. Starbucks did not tell its own baristas for […] This story continues at The Next Web

First report: Starbucks made a national bet on an AI tool; 9 months later, it pulled the plug — fastcompany.com, 15d